Govern, Reveal, Invent, Deploy
Architect a complete Target Operating Model, then deploy it.
Overview
GRID is the architectural backbone of enterprise transformation. Where BOLT optimises what exists and SURGE scales what works, GRID designs what should exist. It delivers a complete Target Operating Model (TOM) across 10 architecture blocks — from governance structures and process landscapes to technology ecosystems and people capabilities. GRID is for organisations that need more than incremental improvement: they need a fundamentally redesigned operating model that aligns strategy, structure, and execution. The method ensures every design decision is deployable, not theoretical.
When to Use
- 1The current operating model is fundamentally misaligned with strategic direction
- 2A new CEO or leadership team needs to reshape the organisation
- 3The business has outgrown its current structure and governance
- 4Post-acquisition entities need a unified operating model
- 5Regulatory or market changes demand a structural response
Key Principles
Phases
Establish the governance architecture that will underpin the entire operating model. Define decision rights, accountability structures, escalation paths, and the operating rhythm. Without governance clarity, every subsequent design decision becomes political rather than strategic.
- -Current-state governance audit and pain point mapping
- -Decision rights matrix development (RACI/DACI)
- -Accountability structure design
- -Escalation pathway definition
- -Operating rhythm and cadence design
- -Governance charter creation and stakeholder sign-off
- -Governance architecture blueprint
- -Decision rights matrix (RACI/DACI)
- -Accountability structure documentation
- -Operating rhythm calendar
- -Governance charter (signed by executive team)
- -Decision rights coverage (% of key decisions mapped)
- -Stakeholder sign-off rate
- -Governance clarity score (survey)
- -Escalation path completeness